In the era of digitalization and regulatory compliance, companies must adapt to new government requirements to ensure seamless operations. This case study outlines L&T’s journey in implementing a registered e-billing system to meet government compliance standards, highlighting the challenges, strategies, and outcomes of the process.

Larsen and Toubro Ltd
Retail Industry
engineering, construction, manufacturing, technology
Raindrop Ebilling


L&T faced several challenges that mandated the adoption of a registered e-billing system to achieve government compliance:

Evolving Regulations: The government introduced new regulations mandating registered e-billing for all financial transactions, including electronic invoices and receipts.

Data Accuracy: Manual billing processes resulted in inaccuracies, leading to reconciliation issues and compliance breaches.

Client Trust: L&T needed to maintain clients’ trust by adhering to government regulations and ensuring the security of financial data.

Efficiency: Manual billing was time-consuming, hindering the company’s ability to scale and serve its growing client base effectively.


L&T undertook a comprehensive approach to implement registered e-billing and meet government compliance requirements:

Regulatory Analysis: The company conducted a thorough analysis of the new regulations to understand their implications and requirements.

Customization: The Raindrop e-billing solution was customized to accommodate L&T’s specific invoicing processes, financial data formats, and client interactions.

Data Migration: Historical billing data was migrated to the new system, with rigorous data validation to ensure accuracy and compliance.

Training: Employees underwent rigorous training to familiarize themselves with the new e-billing platform and compliance protocols.


The implementation of registered e-billing brought forth numerous benefits for L&T:

Government Compliance: L&T met government regulations seamlessly, avoiding penalties and legal complications.

Data Accuracy: Manual errors were significantly reduced, leading to streamlined reconciliation processes and improved financial data accuracy.

Client Trust: Adhering to government standards and ensuring data security enhanced clients’ trust in Raindrop’s services.

Efficiency: Automated e-billing processes saved time and resources, enabling the company to scale operations and serve clients more effectively.


L&T’s successful implementation of Raindrop e-billing highlights the importance of adapting to evolving government regulations while ensuring operational efficiency. By embracing digital solutions that align with compliance requirements, L&T not only met regulatory standards but also enhanced client relationships and positioned itself as a forward-looking and responsible financial technology company. This case study demonstrates the significance of strategic technological shifts in navigating regulatory challenges and achieving business growth.